What is management after all?

In the discussion following his post on performance management on FastForward today, Jon Husband of Wirearchy said:

“The challenges to managing collective performance are clearly collective in nature, and involve, I think, a significant combination of individuals’ characteristics – motivations, personal skills, abilities to learn, and so on mashed together with both business processes and group dynamics and constantly changing rapid information flows, etc.

There’s a good reason for business process frameworks … those are where employees in effect engage with the whole, and what the group dynamics ultimately serve … and where the tangible things that come out are the business results.”

#1  The challenges to managing collective performance are clearly collective in nature.

#2  There’s a good reason for business process frameworks … those are where employees in effect engage with the whole, and what the group dynamics ultimately serve

#3  business process frameworks … those are where . . . the tangible things that come out are the business results.

Every first year text book in management should begin with this framework.

I wonder, Jon did you mean the group dynamics serve/precede the business process, or are created by the business process?