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Tag: positive organizational scholarlship

Denial, anger, depression, bargaining, adjustment: put the banking crisis behind us

Ladies and gentlemen, where are we are the path of psychological recovery after learning, not only that our country is not only flat broke, but that our prosperity in the last ten years was a house built on sand?

Denial?

Anger?

Depression?

Bargaining?

Adjustment?

Denial about the banking crisis is over

I believe we are out of denial.  Do you agree?  Not everyone understands the extent of our financial woes, or the rate that they are getting worse, but we have grasped that when we wake up in the morning, the problem will still be with us.

Anger about the banking crisis . . . still with us?

Much of the citizenry is still very angry about the financial crisis.  We are still looking for someone to blame and somebody to hurt back in return for the hurt we have suffered?

Am I right so far?

Depression . . . the politicians are depressed about the crisis?

Politicians, to a man and woman, seem depressed about the crisis.  They are busy having meetings and telephone conference calls.  But by-and-large, they are being busy.  Of course, they are busy. They are ‘shaking the tree’ or in the parlance of a domestic household, looking down the sofa for small change to pay the rent.  That doesn’t put anyone in a good mood.  But their gloom is the result of more than penny-pinching and cash flow management.

Do you think they are acting with a positive sense of the future or just getting-by?

Bargaining  . . . what does bargaining look like?

What does bargaining look like anyway?  I don’t really know.

In other countries and other crises, I have seen people protest a country’s position ‘between a rock and a hard place’ by going on ‘fasts’ (not, hunger strikes, ‘fasts’ or ‘pacts with God’).  The country didn’t move forward very much but the fasters did get very slim and they learned to get up early in the morning.  I can say that for their methods.  Whether their lives improved in other ways, I doubt.  Unsurprisingly, they did very little work.  Their electronic diaries were pristine with the exception of their prayer schedules.

The secular equivalent of keeping one’s head down can be just as dangerous, by-the-way.   It normally involves being very busy doing-the-boss’-bidding while he or she sits out of harm’s way- a bit as Carne Ross described in talk at LSE this week on life as British diplomat.

Does satire play the role of bargaining?  Does laughing about ‘their idiocy’ without taking action not perform the same function of reducing emotional concerns without moving forward?  Resignation rather than adjustment which is really a form of bargaining?  If I laugh, then it will be alright?

Is writing this post a form of bargaining?  I guess it is.  I am being an observer of ‘them’.

Adjustment . . . is it possible?  Can we just adjust and get on with it?

If I don’t really understand bargaining (as much because we think this stage of recovery is a delaying tactic rather than useful), I do know what adjustment is going to mean.

Adjustment is accepting that we were all part of the mess and are all part of the mess.

Adjustment rests on a foundation of “who we are”.  Who are we loyal to?  Who is ‘me and mine’?  Until we really feel solidarity with each other and are willingly to form a new social compact based on that solidarity, then we aren’t going anywhere fast.  We will ‘lurching from church to school’.  I’ve no idea where the expression came from but it conveys the idea.

Our solutions will be in direct proportion to our solidarity.  While we hate each other, our solutions will be correspondingly mean and inadequate.

Getting to adjustment in a country that is in trouble

Getting to ‘adjustment’ when a country is severe trouble is a tough one.  The psychological key is our own good temper, or whatever kernel of good temper that we can find.

When we identify what we believe is good in Britain, when we can point to what is, rather than to what we want to be (usually through someone else’s efforts); until we believe the something is sufficiently good that we are willing to get out of bed to work on it, whether or not anyone else is working on it, we – I mean you, I mean me – are not going anywhere very fast.

The questions, to me, are three fold:

  • What is, right now, is so good that it fills me with awe?
  • What is, right now, that I can bounce out of bed to look after and nurture?
  • What am I willing to do right now, whether or not you support me or not, but which can include you if you want to be included?

Keeping my good temper intact

So here I am writing a post ‘about’ Britain – and in a way about what is wrong with Britain. Here I am apparently procrastinating and avoiding doing some work which has shards of pleasure and the sharp edges of tedium.

Am I being a hypocrite?  Or am I saying that I like to process the news and know what I think and feel?  Am I saying that I like to read between the lines and see the big events that might be affecting us all (the government is looking for small change down the sofa)?  Am I saying that I like to use the heuristics I have gathered over the years to think economically?  Am I saying that I think people like Carne Ross (apostate diplomat) are right?  Change in UK will not start in Whitehall. It will start at street-level with small matters, with whatever we care about executed, not an angry, contested manner (even when that is concealed under do-goodery), but in a respectful, collaborative manner that demonstrates democracy in the minute detail?  Am I saying that I like Web2.0 (blogs etc) because they minimally give me a neat place to store my thoughts and writings and a place where others can read them if they choose?

And having cleared my mind, I can get back to work, because work is like hoovering the carpet – it’s not much fun but the results are pleasant.

And for every moment I spend doing work that matters, I might be building a foundation for future solidarity.  And from there we might find solutions to build a Britain fit for the next 50 years.

So here ends my thoughts on where we are psychologically in making sense of the financial crisis using the well known heuristic of the grief cycle – denial/not us,anger/blame, depression/loss of direction, bargaining/magical thinking, action/affection.  The kernel of your good temper is Britain’s future.

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Poetry in HR?

Psychology and no poetry

I studied psychology and taught work psychology for many years.  I arrived in psychology from the physical sciences and found the hard core experimental and measurement approach quite familiar.  Indeed as a youngster, I might have fled had I been asked to deal with poetry.  Literature had been my worst subject at school by quite a long way and I simply lacked the frameworks for understanding what poetry offered.

Poetry in management theory

One of the pleasures of the school of positive organizational scholarship is that it embraces poetry.  Indeed, poetic language is one of the five original principles of appreciative inquiry.  Leading exponent, David Cooperrider, coins many a melodic expression, the best known being: the good, the true, the better and the possible.

Poetry in government

As he accepted his nomination for Secretary of Energy, I was delighted to see Nobel Prize winning physicist Stephen Chu quoting the words spoken by William Faulkner when he won his Nobel Prize in 1950.  Speaking to a world concerned about the ramifications of nuclear power and nuclear bombs, Faulkner said:

It is easy enough to say that man is immortal simply because he will endure: that when the last dingdong of doom has clanged and faded from the last worthless rock hanging tideless in the last red and dying evening, that even then there will still be one more sound: that of his puny inexhaustible voice, still talking.

I refuse to accept this. I believe that man will not merely endure: he will prevail.

He is immortal, not because he alone among creatures has an inexhaustible voice, but because he has a soul, a spirit capable of compassion and sacrifice and endurance.

The poet’s, the writer’s, duty is to write about these things.

It is his privilege to help man endure by lifting his heart, by reminding him of the courage and honor and hope and pride and compassion and pity and sacrifice which have been the glory of his past.

The poet’s voice need not merely be the record of man, it can be one of the props, the pillars to help him endure and prevail.

Poetry in business and HR?

If this is good enough for the Secretary for Energy and the White House, then it is good enough for factories, banks, shops and insurance brokers!

Do you employ a poet and an artist?  Do you think a style of HR that lifts hearts, reminds us of courage and honour and hope and pride and compassion and pity and sacrifice which have been the glory of our past and are the glory of our present and our future, together?

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