Life at the edge, supply networks, co-creation, open technology seem hard to understand.
Let me give you two examples . . .
Tag: customer service
Young people giving awful service
Little dogs who want to play ball Over the weekend, I threw the ball for a friend’s dog . . … Read more Young people giving awful service
HR is Everywhere! Five positive principles of designing those systems we love to hate
Adam Greenfield, author of Everywhere and new Head of Design at Nokia, brought the recent Royal Society meeting on Ubiquitous… Read more HR is Everywhere! Five positive principles of designing those systems we love to hate