Posts Tagged with ‘feedback’
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Save time (and cut costs) by spending as much time as you need with each person
12 Jul 2010It is counter-intuitive, I know, but taking the problems of each person seriously, for what they are, saves time. The arithmetic doesn't suggest it, but Year 6 arithmetic is the wrong analytical tool. It is also lousy psychology and lousy management theory.
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Time for some evidence-based management in UK
17 May 2010Time to subject the target and box-ticking culture of UK to some evidence-based trials? Psychologists would say so.
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Tell us a good story . . .but not an anecdote
18 Apr 2010Narratives are better than goals I was talking today with @dominiccampbell and he helped me resolve another question that has…
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Noobes shouldn't be on the front line until they can do it with 'no hands'
14 Apr 2010The dreaded western customer service job Yesterday, I had to sit around offices a bit and I watched two people…
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Toddlers with iPads remind us that complexity is good; it is complicated that is bad
08 Apr 2010I must get an iPad! Gen i Lots of buzz today about a 30 month old little girl, still in…
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Want efficiency? Make the space and time for people to be efficient.
12 Nov 2009Chain-of-command Imagine 6 000 students gathering in a hall and becoming a little rowdy. The police arrive. The local Chief…
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The opposite of complicated isn't complex. It is flow!
03 Nov 2009Complicated vs Complex I am so chuffed to see my post on Complicatedness and Complexity take off – even if…
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Get a big job done twice as fast using the psychology of goal setting
02 Nov 2009We love goals that simplify what we have to do We are a hopeless species! Give us a goal and…
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Do you make any of these mistakes of job design and sabotage your organization?
15 Sep 2009Image via Wikipedia I’ve just been reading a post from an ambulance driver (woops, they don’t like that title). It…
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5 rules of motivation for the lazy psychologist
13 Sep 2009Image via Wikipedia I’m not moving until I can see the cheese And Google is not coming without lots of…
