“It’s about survival, not ego”.
So said Techcrunch about Pandora’s founder.
Hmm. Losada used Lorenz equations to find 3 factors to distinguish successful business teams from unsuccessful teams.
- Sincere requests for information slightly outnumber proposals for action
- Positive comments outnumber negative statements by 5 to 1 (83% in other words)
- Talk about the outside world slightly exceeds talk about the team.
So sometimes the team is complaining that the team is shite. Inactive, negative and internal. That’s fine. As long as later in the day they are talking about what their customers like and the positive points they will push off from.
Unsuccessful teams get stuck in a place of gloom, or, in a place of self-congratulation.
Successful teams swoop gloriously around the whole emotional space like a happy butterfly tracing its own shadow and colouring in the outline in 3D technicolor.
Being in touch with reality in all its forms, good and bad, is what it is all about.
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