Shooting in the dark ~ I don’t know these people! I want you to imagine any situation in which you… Read more Personas: A hack used by professionals to imagine people they don’t know well
I am amazed by what I wrote months and months ago. You really should keep a blog and write and… Read more If you care enough, you can build it, and they will come
It is Sunday today, and I want you to do three things for me. 1 Watch Dan Pink’s TED lecture… Read more 3 Easy Sunday Ways to Master the 3 Principles of Design
Oh, I am so irritated. I’ve been doing tax returns all day. They have to be one of the most… Read more Complicated is horrible. Complexity is beautiful.
Design thinking is all the rage. I like it too. Instead of thinking about what is “right” or “wrong”, we… Read more Personal coaches are designers of the future