The opposite of complicated isn’t complex. It is flow!

Complicated vs Complex

I am so chuffed to see my post on Complicatedness and Complexity take off – even if belatedly.

The difference between the complicated and complexity is important.  We love the complex sound of music and are quickly tired of the repetitive noise of a jackhammer.

And complicatedness wears us out in seconds.  Meetings which are run around the manager’s whim leave the rest of us to hang about like spare parts. Not knowing when our delayed flight will resume and not being able to call ahead to rearrange our transport and meetings renders us astonishingly irritable.  Internet banking cluttered with advertising and instructions below the fold don’t allow flow.

The opposite of complicated is flow and we do know how to make flow.

#1 The task must allow us to act autonomously

All the information must be in front of us. We shouldn’t have to open dozens of files, folders and notebooks to find it.  Nor should we have to ask anyone.  Eveything we need should be in front of us and obvious.

#2 The task must give us feedback

As soon as we try the task, it should be clear whether we are doing the right thing.

#3 The task must allow learning.

A toddler persists in putting a square into a round hole until they achieve the insight, quite accidentily, that the shapes and holes match.  We like to learn.  We don’t mind at all.

But we must have time to learn.  Don’t shout at us or time us our while we figure things out.

#4 We must be allowed to finish.

Once we get going, we want to get everything done.  Please don’t interrupt.  Wait!

We also know how to test flow

It’s easy!  We take the group who is likely to do the task and we let them do it.  We watch.  We learn where we have misunderstood their skills, needs and working conditions, and we redesign!

Complicated – how I hate it!

But then I’ve always been a flow junkie!

We set goals to give ourselves control. My blogging story shows how.

2 months to go in 2009!  Are you on target to meet your goals?

One of my goals in 2009 was to increase my blog traffic.  In January, I reviewed my blog and what I had read about good blogging and bad.

As ever when we have a big push, we often achieve what we want, and learn that quite different rules apply than ones we had previously thought. This is my story of how my blogging goals shifted as I coped with the ebb and flow of 2009.

The received wisdom in blogging amount to

  • Stay at the top of people’s feed readers
    • Have an RSS feed so people can subscribe
    • Post often
  • Be found in search
    • Choose keywords for which you want to be known
    • Include them in the title and in the body of the post
  • Great content
    • Write scanable short posts
    • Show the benefits of post to the audience
  • Comment on other people’s blogs
    • Your interest in their work is your best advert
    • Your comment provides a permanent link back to your blog which humans follow and which Google counts for page rank

These are the blogging rules I would add

  • Comments
    • Cut out the elaborate logins with Disqus etc.  People will leave comments if you let them do it quickly
    • Have an RSS for comments as well the post and have it next to the submit button
  • Take search seriously
    • Alexa rankings will tell you what percentage of your traffic is from search
    • Mine is low – less than 10%.  Obviously I could improve that.
  • Great content
    • Write for yourself.  The pros do write great magazine pieces.  Write normally and develop your own style.
    • Alexa rankings also tell you the bounce rates, the number of pages each visitor reads and the time spent on site.  I have a very low bounce rate (below 25%), high number of pages (above 5) and high time on site (more than 5 minutes).
    • Google Analytics also gives these numbers.  I use WordPress.com which doesn’t allow a link to Google Analytics
  • Get recommendations
    • Your real goal on the internet is to get people to recommend you.
    • Visiting your site is a recommendation.
    • Commenting on your site is a recommendation.
    • Commenting on other people’s sites is a recommendation (even though it is made by you!)
    • Also Stumble your post and use tags from their basic list of categories.  You will get 50-100 hits from your own recommendation.  Among those visitors some will give a thumbs up.  Your traffic and your chances of another thumbs up goes up exponentially with each thumbs up.

My Results for 2009

I started well in 2009 driving up my traffic upwards each month to 5 000 hits a month which was my modest goal.  Then I got busy on other things and my blog suffered.  In September, I got back to blogging and began to blog more than once a day to catch up.  I also started to use Stumbleupon better.

I probably won’t make 60 000 for the year, but better still, I’ve discovered the art of getting 10K a month.  Such is the result of making a big effort. We learn.

And our goals change accordingly.  Ultimately we set goals to give ourselves control.

In what areas of your life are you in more control than you were last year?

 

 

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The psychology of forward movement – kept real

Imagining goals doesn’t quite cut it

It’s a fact.  Our brains don’t distinguish very much between imagining something and doing it!  Mentally rehearse your perfect golf swing and your real one gets better.  Sounds perfect, doesn’t it?  Pity it doesn’t work with losing weight.

The trick is to imagine fully enough.  We have to be able to imagine something in its entirety and reasonably accurately.  We must have no objections or leave anything out!

That’s the rub.  By the time you can imagine something completely, or be totally confident that it will work, you have done it already, and probably often!

Using our brain’s confusion to our advantage but keeping it real

We want to capitalize on the inability of our brains to distinguish fact from fiction but we also want to keep it real.  We want to use our imagination to get us going, but bear in mind that we still have to do whatever it is that we do.  We still have to stumble and fall, and get ourselves up again.  (In fact, stumbling and falling and getting up again must be part of the story that we imagine – we need that skill of error recovery too!)

The ravine exercise

I’ve been using David Whyte’s story of walking alone in Nepal and coming to a ravine with a rickety bridge.  He couldn’t cross it and he couldn’t double back because he had insufficient supplies.  Panic!

We often find ourselves in similar predicaments.  We look at what we want – the other side of the ravine.  And we look at the bridge.  It’s too rickety to walk on.  The gap between where we are now and where we want to be feels too big.  We can’t help ourselves.  Our attention is drawn to the gap.   We stare at the ravine and the long drop down – and  we can think of nothing else.

The current advice is to do what you would do if you are on the edge of the ravine:  check your pockets, see what you have to help you, make sure you are safe.  Get your feet back on the ground. Then funnily, you find a way out of your predicament.  Or, at least survive until the rescue party arrives.

This metaphor works – but it is still hard to do.  The ravine draws our attention no matter how hard we try not to look at it.

The fast forward exercise

I’ve been trying out another mental trick but I haven’t tested it fully.  Would you try it too and let me know how it works?

Think of yourself as you are now, warts and all.  Now play yourself forward 10 years.  Don’t change a thing.  Just make yourself older and fatter!

You probably won’t like the image all that much. And you will be motivated to take the next step.  List the first thing to change and do it right now.

Do you do it?  Of course keep a record too.  In a few weeks, you’ll look back and be surprised at how much you have got done.

I’d also like to know how much effort it took and whether you got a lot done attending to little things.  The extra chocolate biscuit.  The internet banking that is not done.  Whatever!

The psychology of forward movement

The psychology is simple.  We keep our feet firmly on the ground rooted in now.  We imagine what we can imagine – what we understand – and roll it forward with obvious changes – slower, greyer, not as good looking.

Then do what has to be be done now.  It is so much easier!

At least, I hope it is.  Do tell me!

 

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Found on a British train! The lost art of slick administration

I learned from the masters of administration!

I went to a university where we moved through a degree programme in lock-step.  In year one, we took 2.5 subjects, 2 compulsory papers from each of the first 2, and one paper from the third.  In year two, we took 4 papers from one of the first two subjects and 1 from the second.  And the same in year three, but a different set.

The sum of variation allowed was changing the order around 5:0 and 3:2, or if you were really smart, taking a 6th paper.

The university waited for no one

Not even babies!  The university took a simple view that examinations were taken once and once only and deferred only for matters totally outside our control.  Sporting matches, babies that after all arrive on quite a predictable schedule, family celebrations – were all deemed matters under our control.

Even being detained without trial by various rogue governments wasn’t deemed a reason to vary the schedule!  The university made a slight concession and brought you exam to your in jail!

Good administration leads to assured output & a productive life

The net effect of this policy is that the university opened and shut on time. People began degrees and finished them. The simplicity of the administration in that university was just stunning.

All requests had to be made before the event. Nothing was considered retrospectively. All decisions were made on facts marshalled on one piece of paper.  Decisions were made against clear criteria that were public and you knew what you could request from whom and on what grounds. All decisions were reviewed at the next level up where they were considered against new criteria.

A lecturer (professor) graded your paper and the lecturer’s colleagues approved the mark. Those marks were put together and an inter-Department committee approved your GPA/class of degree. An inter-Faculty committee checked that the Faculty committees weren’t being too lenient or too hard.  An eminently logical, rational, fair and transparent environment.

Lock-step systems can be inefficient when misunderstood

Lock-step systems don’t always produce efficiency or fairness, though.   I came out of that system quite well, and I am not unhappy that I studied psychology, sociology and anthropology. But I had actually wanted to study psychology, economics and mathematics – which I was very good at.

Novices need guidance not on the system but how the system will serve their goals

To achieve that combination, someone with knowledge of the system needed to sit my 17 year old self down and ask me what I wanted to do.

The answer would have been for me to enrol in the Arts Faculty for a B.A , to read psychology (2 papers) & economics (2 papers) in the Faculty of Social Studies, and Mathematics (2 papers) in the Faculty of Science!

Apart from being too complicated for a noobe to find, that solution would have made me a little insecure because a BA (General) has a lot less status than a B.Sc. (Hons) and I wouldn’t have read Sociology (upsetting my father).  I would have studied though what I wanted to study and created the choice of transferring in second year to a straight Honours in any of the three subjects, or continuing with a more general mix including picking up Sociology in second year.

Would I have been better off if I had taken this road? Who knows!  What I do know is that the system was more concerned with its lock-step, which was very efficient, than making sure I developed to my full potential.

Lock-step systems require highly qualified front-line staff who understand the values and goals as well as the plan

I quite like lock-step systems because they give people a clear model of what to do.  We need to ‘see ahead’ when we are a ‘noobe’.

But we can waste resources and time too easily when we don’t distinguish values from goals from plans.

  • We had three values in our case– broad first year, Honours (meaning specialize) in 2nd and 3rd year, and finish neatly in three years.
  • The plan is the lock-step system I described at the top of the post.
  • The goal was my goal – to study psychology, economics and mathematics.  That got lost.

To make sure that the (usually) naive client pursues their goal, we need good frontline staff who can find out what my goal is – or what the client’s goal is.  That is paramount.

  • We only use the model to communicate the values concretely. It shouldn’t be a strait-jacket.
  • Then we make a plan that fits our streamlined system, adheres to our values, and allows the client to pursue their goal directly in the comfort of our well run service.

Most systems in Britain are plan-led.  Lock-step supersedes common sense.

I see so much in Britain where the plan seems to override the goal.

We’ve borrowed 175 billion this year to keep going. That is 3000 pounds per man, woman and child. Not that much, hey?

I bet we could simplifiy our services to cost less and achieve heaps more by having

  • much simpler models (a lock-step model to convey the idea)

  • spending more time finding out the goals of individuals

  • and lastly creating an individual plan to navigate the system.

This wouldn’t put people out-of-work, it would just allow a lot more to be done at a fraction of the cost, allowing the country to make more money to pay the bills!

We the unhappy punters would feel better and get more done. We would spend less time on the phone talking to call centres and officials whose main job it does seem is to fill in meaningless bits of paper for meaningless procedures whose ultimate destination is a a database left on a train.

P.S. The people who thought up the systems at the well-run uni were Scots.  We have the expertise.  We just don’t seem to be using it.

Anything, but please, not the bludgeon of a huge ‘to do’ list

It’s October. In January, I found myself with far too much to do.

I tried all the tricks of the trade. I decluttered. I prioritized. I still had too much to do.

At last, I quietened my panic by drawing each goal as a spoke, coming in to a central hub. I marked off months and quarters. And wrote down some milestones.

Bicycle spokes for planning

Inevitably (and it is inevitable), I made heaps of progress. I am sure that resolving my panic was important, if only because I could do something useful with the time that I would otherwise spend panicking!

I am still busy. Horribly busy. Work is cutting in to my sleep as well. So, I am motivated to give my planning system a thorough overhaul.

Umbrella goal

Fortunately, I am much clearer now about what I want to do. I’ve managed to phrase a super-ordinate goal and the many goals that gave me such grief in January, all contribute in their own way. When I make a decision on one project, I’m able to check in my mind how work on that project fits in with the overall goal and all the other projects.

There is a lesson in this, I think.  Don’t discard your competing goals.  Live with the strain until you can see why you are attracted to apparently conflicting projects.

Eventually the bicycle wheel takes shape as an umbrella!

From wish to intent to action

Now I am more focused, my attention has shifted from goals – to critical mass & priorities.

I could list everything I have to do.  I could even put everything on a spreadsheet.  But I think I would throw up.  There is too much to do and seeing it in one place won’t help.

That kind of planning is better when there are lots of steps that are critical, and when they must be done in a specific, and known, order. That will come later.

Impact vs ease

I had a brain storm last night. I remembered a technique which I learned from Zivai Mushayandebvu in Botswana.

Sort tasks into four piles (2×2):

  • What will make a huge impact and is relatively easy to do.
  • What will make a huge impact but is hard to do.
  • What will make a small impact and is easy to do.
  • What will make a small impact and is hard to do.

The first, we do.

The second, we see if we can buy in.

The third, we might get do as filler tasks.

The fourth, we discard.

Keeping it simple, cheap, disposable (and green)

This whole project can be done on the back of old envelopes and a set of shoe boxes. My guess is that the priorities to develop critical mass are going to emerge quite fast.

I am going to try it. Anything rather than the bludgeon of a huge ‘to do’ list.

UPDATE: In another phase of overload, I think I shall rate my tasks like this again!

Do you make any of these mistakes of job design and sabotage your organization?

Classical ideal feedback model. The feedback i...
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I’ve just been reading a post from an ambulance driver (woops, they don’t like that title).

It is a privilege, because I might not otherwise have the chance to observe the nuances of their job, and even if I did, to learn the same might take hours of interviews and hours of rewriting.

So we are lucky to have this blog.  It also teaches lessons for the general practice of job design – which it did today.

Briefly, feedback is a key idea in job design. Yet, it gets forgotten for procedures and targets.

This is what is critical.  For every task anyone does, they must get feedback on how well they have done before they begin that task again.

Experts often get feedback as they move from one part of a large task to another.  That’s what makes them expert.  The ability to detect feedback that will mean nothing to anyone else.

But at some point a task is handed over to someone else. When and how do they get feedback on how well their work fitted into the next process down the line?

If they don’t get feedback, what sense are the supposed to make of their work?   What sense will they make of their work?  And what of evidence-based practice, if the people doing the work do not get ‘knowledge of results’ before they start the same task again?

This is the story

The ambulance man and his colleague raced a severely dehydrated child to hospital rather than attempt to re-hydrate the child themselves. They drop off the child, but hear nothing more about what happened next.

There appears to be no mechanism to tell them if their decision was correct and whether equally trained people would have made the same decision.

The blog post talks about the decision points in the job.  It is worth reading in the original for the pattern of thinking that is typical in skilled people.  We are constantly on the look out for this thinking to inform our understanding of the information that experts use and need.   And indeed, who is an expert and who is not.

You will also see the confusion and overload that’s caused by not getting feedback quickly.

So what can the organization do to provide adequate feedback?

I don’t know what the NHS does. I’ve never worked with the NHS in a professional capacity and I don’t know any work psychologist who has.

What I would expect to be happening is a regular psychological audit of each and every job to look out for situations like this.

We want to know that in each and every situation, a skilled and experienced worker is able to set a goal, lay out a plan, and obtain feedback before they begin that task again.

Why might that feedback not be available?

1.  The task is handed over, and for some reason, the feedback loop is not in place.  It might have gone AWOL (in which case alert the line managers and check that they put it back).   It might never have existed (in which case which psychologist slipped up).  The job might have drifted (in which case re-analyse it and adjust the feedback system).

2.  There is one other scenario that is more tricky.  Managers have been known to hijack feedback because making people wait for information makes them feel powerful (and sometimes allows them to distort what is said).   An organization has to come down on such practices like the proverbial ‘ton of bricks.’   Withholding information causes stress and overload, delays learning, and potentially causes accidents, which in an organization, like the NHS, may lead to loss of life.   If managers are intercepting feedback, that has to be reversed.   In a hierarchical organization, usually we have one meeting with the manager concerned, and if that does not produce immediate redress, we have an urgent meeting with his or her manager.

Who guards the guards, so to speak?

The system does not stop with psychologists keeping jobs properly balanced.    The file on the job (not the person – the job) should have the internal auditor’s signature on it confirming they have checked that the psychological audits are taking place and are being conducted properly.

And there should be another file with copies of the report that the internal auditors routinely send to the Chief Psychologist to report on the quality of the psychological audits.

A lot of work?

Organizations are a lot of work.  That’s why we have to consider whether we want one at all.  But once we have one, we have to run them properly and ‘prevent rather than cure’.  Good systems reduce crises, problems and accidents.

I don’t know what the NHS does exactly but as the largest employer in the world, I imagine they have sophisticated management systems in place.  Feedback failures are one of the many things that ‘staff managers’ count, monitor and resolve.

Does anyone know how the NHS, or other large British employers, manage their feedback systems?

For further reading on the 3 tier system of

  • Doing
  • Directing
  • Reviewing

.

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5 rules of motivation for the lazy psychologist

Cheese on a market in Basel, Switzerland
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I’m not moving until I can see the cheese

And Google is not coming without lots of keywords. This post is about MOTIVATION and all the misunderstandings and controversies that seem to swirl about us endlessly.

1  Motivation is distance to your goal

The mouse runs faster when it sees the cheese!

Motivation is not constant.  We aren’t motivated by cheese.  We are motivated by distance to the cheese.

Motivation gets stronger when we can see what we want and our goal comes tantalizing closer as we move toward it.

2  Motivation blinds us

When the mouse sees the cheese, it moves towards it . . . and the mouse trap.

That’s why business people and politicians like greedy people! So easy to dazzle.  So easy to trap.

3  Motivation is never so strong that we ignore a better cheese

So we put the cheese where the mouse can see it, and the mouse takes off . . .  Will it keep going, no matter what?

Yes, . . . unless we put a better cheese next to a dull cheese, or a duller cheese a little closer.  Our mouse is as fickle as the English weather.   It doesn’t matter whose day it spoils, the mouse will go where it is easier or better.

We make rapid calculations about what we will gain and change direction in a flash!

4  Motivation makes us stupid

Yet, when someone moves the cheese, we are temporarily confused. The trouble is that seeing the cheese focused our attention. And we forgot everything else. We forgot that other cheese exists. We forgot there are other routes to the cheese.

Take away the cheese suddenly, and we get cross and disoriented. Though there are plenty of alternatives, for a moment we can’t see them or remember them.

5  Motivation needs to be simple

And if we put two equally attractive cheeses in opposite directions, one to the left and one to the right, we get a confused mouse.

Come on cats, now is your chance.

Worse, if two or more mice are discussing which way to go, we may be there all week.

We need to toss two coins – the first to see if we go together or in different directions, and the second to see which way we go.  Most times we just argue. We don’t think of laying out the problem so tidily.  Two cheeses – we can have one or the other.  Shall we go together or not?  If not, who goes first and in which direction? If we are going together, in which direction?

Action is hard . . .

We can’t move, we won’t get moving, until our choices are simple and the end is in sight. We are easily distracted by alternatives and paralyzed by thought.

.  .  . and action it is also dangerous

We are easily entrapped by our greed – or to be kind to ourselves – easily engaged by the plain fun of scampering towards our cheese and wolfing it down.

Someone has to manage the cheese

We do have to work hard to keep the cheese-system simple and to fend off distractions.  While we are busy managing the cheese, we make ourselves vulnerable because we are just as blinkered in that goal as the cheese-chasers are by the cheese-chase.

So we need people to manage the people who manage the cheese

This is beginning to sound like a nursery-rhyme.

We do need lookouts to watch out for when we are getting blinkered.

We also need our lookouts to challenge us and to ask why we need to chase this cheese at all?  Well, the answer is as always, for the fun of it. We’ll chase something, just for the fun of it.  So, the question is which cheese will we chase?  And who will be sufficiently above the action to referee the debate and not get blinded by the thrill of the chase?

We do need some people to manage the people who manage the people who chase the cheese.  That will be their job, their only job.  Because if they get involved in the action, they will be blinkered too.  We will give them their share of the cheese if they ask us, over and over again, whether we should be chasing the cheese at all.

We must have these people.  Or the cats will have us

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10 questions I ask about a venture’s readiness to win

Fast Break

There is nothing I relish more than a “fast break”. I love the way that we can turn a rebound into a few deft passes and race the opposition to a slam dunk.

Carpe diem ! Sieze the day!

Can you take the Fast Break when it comes?

The conditions are right. The rewards are there.

Are we organized to dispatch our fast break specialist, take that rebound and pass it down the court, with ball and fast break specialist arriving together – right foot down, left down, into the air, done! 2 points?

Are we organized?

Well, there are the permanent spectators in life.  There are some who have a go, but don’t really get it.

And there are some who understand the game.  They get ready in advance.  They practice with others.  And when the opportunity breaks, they are running immediately, moving at speed in coordination with their prepared team, and they score. Sweet!

What are you ready for?

1.  What is the equivalent of the ball and the equivalent of the basket in your business?  2. What do you win by putting the ball in the basket?

And when you can tell me that, tell me this.

  • 3.  Who is working with you? 4.  And who must you outpace to pull this off?
  • 5.  What is the signal that sends the fast-break specialist off?  6.  Who is taking the ball off the back-board?  7.  Who is the play-maker (mid-fielder) in the middle?
  • 8.  When do you train together?  9.  When do you celebrate your wins?   10.  How long will you play together?

10 questions . . . oh, but do remember this is a game.   When we are straining too hard, to get this done, it is time for a coffee break to think again.

The productivity of procrastination. Yes!

In the good company of entrepreneurs

Are you one of the 14% of UK’s working population who works for yourself.  I am!

And if you are, like me and so many others in UK and everywhere where solopreneurs and the Free Agent Nation are booming, you are probably obsessed with productivity and getting things done.

You also probably beat yourself up for procrastinating. And you feel really bad on days when you just cannot get yourself going?

Is that you? Well, you are in good company. We all feel the same way.

To stay sane, this is what you need to know about procrastination and productivity

1 Keep your to do list simple

2 Accept that some days you need to chill out

3 And for the surprise – procrastination may be a sign of experience

I am not going to write on keeping your to do list simple. Lot’s of people have done that. I also won’t write on chilling out. I’ll do that another day.

Let me stick to the surprise that procrastination is wise

. . . and remind you about Caesar as he sat with his army on the wrong side of the River Rubicon. He knew that once he crossed the Rubicon, he would be declaring war on the city of Rome. And battle would commence.

You are like Caesar waiting to invade Rome

Some times, when we are resisting getting down to work, we are in the same position as Caesar on the edge of the Rubi con. We know that once we cross, there is no going back. We will be causing less strife, but once we get started, we will accomplish this task no matter what.

As Caesar undertook a long march and bloody battles before he triumphed, so will we. We know we face long hours, physical fatigue, frustrations, disappointments, conflict and anger.

We know about the power of goals. Once we get going, we move inexorably toward them. We don’t get care what gets in our path. We trample over it all in our determination to win our prize.

With age comes wisdom

When we are twenty-something, we are very good at crossing the Rubicon because at that fresh age, we don’t really understand the damage we do as we stampede everyone in our way.

When we are older, we resist.  We know that the victory is not always worth the battle.  We know we emerge the other side as a different person. And there is no going back.   At the very least, we want to linger and enjoy the desultory delights of just being with people before battle commences and carnage ensues.

But we do get moving eventually

But we do get moving when battle calls.  We know, rather sadly, that we enjoy the battle even though it has consequences.   We will even make new friends, because undoubtedly once we set forth with a clear mission, the universe does conspire to help us.

Get you things. Dreams mean work.

So we dilly-dally for a while. Half-treasuring the present. Half-summoning up the psychological resources. Is that so unwise?

We will be leaving soon and we must say good-bye properly so we can so hello to a new dawn.

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3 steps when goals seem out of our reach

I think back to the most frustrating times of my life and I felt exactly like David Whyte standing in front of a ravine, desperate to be the other side and with palpitations because it seems impossible.

Whenever we feel frightened it helps to visualize the ravine.  And draw the ravine on a piece of paper.

  1. What is on the other side that we want so deeply?
  2. What is the gap and the frayed rope bridge that seems too dangerous to use?
  3. And where are we now?

I want to be clear: when we are really frightened, we forget to do this.  And we chide ourselves for forgetting!  But we shouldn’t – we are anxious because our dream is important!

When we remember, our task is to imagine the ravine and draw, or jot down, our answers to all 3 questions.

Then we concentrate on question 3 and write down everything we can think about where we are now.  We might want to concentrate on the other two questions.  That is understandable but we should write down point after point about HERE & NOW.  Set a goal – write 1, then write 2 more, then write 2 more, until we are on a roll.

Lastly we underline the parts that work well. This is important.  We go through our list of HERE & NOW and underline what works well.

And if you don’t think of something that will move you forward, write to me and complain!

But I guess you will write to me to say how well this method works.

Come with me!

  • Think of your biggest dream that you have put aside to attend to your obligations or because you think you have to be cautious during the recession.
  • Feel your fear and honor it!  You only feel fear because this goal is important to you.
  • Then draw the diagram and remember to write down in detail where are now  Finally, underline what works well.

Are you feeling better?  Can you see a way forward?

Prepare for a winning week!