Skip to content →

Tag: Britain

Where will you be when the recession ends?

Where are you going to be when the recession ends? And when will it end?daffiodils-by-john-morgan-via-flickr

Out-and-about the parks and landscapes of the internet, three broad scenarios are being discussed:

  • Nothing has changed. This is a temporary downturn. Be careful with your money. Try to avoid being laid off. We’ll be back to normal in 2010, or soon thereafter.
  • The end is nigh. Capitalism is over. And if capitalism is not over, we are going to have a Depression. So go down to the video store to get out some movies on the Great Depression because that is were we are headed.
  • In recent years, we have been spending beyond our means and we need to rethink the basis of our wealth and political power. Cutting back is not the issue. Re-jigging the economy is the issue so that we can emerge ‘re-conditioned’ for the next 30-40 years.

Which camp do you fall into? This is my thinking.

Rough summary of our economic position

The USA has an economy around 5 times the size of the UK’s, and and they have 5 times the population. So we differ in size but not so much in wealth.

China and India have either overtaken the UK last year, or are overtaking us this year in the size of their economy, but they have around 15-17 times our population (each), or over 3 to 4 times the US population.

The US is well ahead of everyone else by a long margin. To stay ahead, though, whether there was a financial crisis or not, they have to do something about their economy.

Obama has been spelling out the issues. The US economy is too dependent on oil. Too many people are reliant on ‘old’ industries, which can be run more efficiently in China and India who also have lower input costs. The numbers of well-educated Chinese and Indian graduates far exceeds the numbers of comparable US graduates.

The issues are not dissimilar in the UK.

My sense of what is important

I get so annoyed to see people being advised to ‘hang on to jobs’ in industries which are in their twilight years. It’s true that as parents we may feel that we have to hang on to whatever income we have, just as as immigrants, for example, run corner shops and drive taxis to give their children a good start in life. But to be too defensive, is not wise.

Since I arrived in the UK, almost one and a half years ago, I’ve been amazed that so many people want to leave. And almost all the young people do.

This is ‘discourse’ to some extent. People talk about going to New Zealand as a way of getting away from something that irritates them. They don’t mean to go, but the idea that they could, relieves them of the trouble of sorting out what bothers them.

When young people say fiercely, “I am going to get away from here”, this too is ‘discourse’, and in part, a currently fashionable way of expressing ambition and determination.

My sense of what we should be giving priority

But, what if we treated the young people of the UK differently?

What if we celebrated their achievements more? What if paid more attention to their dreams? What if we put their dreams more clearly at the top of our national agenda?

Would that be molly-coddlying them? Would that sap their ambition and drive? I don’t think so. I think that knowing we value their dreams as much as their achievements would allow them to pursue their dreams with more confidence and to waste less energy on worrying about failure.

David Whyte, British corporate poet, talks of the dreadful alienation that adolescents feel when they realise that their parents are burdened with life. If we are not living joyously in expectation of where the economy is going, how do we expect our children to?

Come with me

Which industry do you believe is fit for the teen years of this century?

What is catching your eye?

How big will this industry be?

What are its opportunities?

Why does it fascinate you?

I would like to know your dreams.

Which industries do you feel are like daffodil bulbs,  and like to be planted in a good frost, so they can burst into exuberant life at the first hint of spring?

P.S. Thanks to John-Morgan for this wonderful picture of daffodils via Flickr

UPDATE: For an HR Managers perspective on the Recession, I have written a summary on a new post.

Enhanced by Zemanta
3 Comments

Is my salvation yours?

And who sat next to me?

Many years ago, I was flying from Harare to Johannesburg and I sat, by providence, next to Dr Shahidul Alam, who I was to discover is a very well known photographer and activist from Bangladesh.  In those days, email newsletters were quite the rage, and overtime of course, we have updated to blogs and RSS feeds.

I use Pageflakes as my feedreeder and I have a page for the feeds I check first thing in the morning, a page for UK blogs linked to my profession, another page for non-UK links in my profession, a page for venture capital, etc.  And I have a page for Evening where I feed blogs like Shahidul’s from Drik Gallery in Dhaka. Whether you like to be informed about events around the world, or whether you just like good photography, I recommend it.

Today, I stumbled upon an article about the 1971 generation, Bangladeshi men and women who were disappointed by the outcomes of Bangladesh’s Independence.  Dashed hopes are sadly quite common when we have worked long and hard for change.

Is your liberation, also mine?

Today’s post began with a quotation from an Aboriginal activist group from Australia.

If you have come to help me you are wasting your time. But if you have come because your liberation is bound up with mine, then let us work together.

It is attributed variously to Lila Watson and the Aboriginal Activist’s Group Queensland 1970’s

This is a sentiment I learned growing up in southern Africa with all its inherited problems.

When we are sufficiently well off, we often approach a conflict as if we have nothing to gain from its resolution.  Our patronising attitude is very irritating to the other side.  We may be surprised to find that what we think is good will on our part is generating  considerable contempt.  We may be shocked to hear that we are regarded less positively than people who are downright aggressive.

The alternative takes a lot of courage.  Can we approach conflict resolution and negotiation without any preconditions, and in particular without commitment to being a senior partner?

It is amazing how often we refuse to engage if we are not guaranteed a superior position in advance.  It is also amazing how often we project this stance onto others when they are just calling us on our unwillingness to negotiate in good faith.

So many of the world’s intractable conflicts would be resolved in an instance if we could only get down from our high horse.  And this is true too, in business.

Examples in business

For example, think of the typical networking event when people introduce themselves.  There is little discussion of common goals.  I say what I do (hoping it sounds important).   Others listen, not for something they could do for me, but for something I can do for them, pretending all the while that they want to help me!  Such social contortions!

Imagine if the atmosphere were different and we could say openly, in the next year I want to achieve X?  How many of us would dare?  How many of us listen with and offer “I can help you from there to there” without trying to be important?  I have seen it done but it is so rare that it stands out!

Think too of the typical job advertisment looking for people who are ‘the best’.  And think of the tension that implies.  I want the best but I am recruiting from the open market.   I do not employ the best? Nor I am able to train them?  Ow!  I am really very dependent on the applicants for their skills but I cannot contenance admitting that!

Imagine again phrasing a job advertisment honestly.  This is what we want to achieve this year.  Who believes they can help us?  Please reply stating how we can help you in return.

So why do we get involved with this posturing?

The simple answer is that predicating everything on a pecking order is the central characteristic of  masculine cultures. Britain and most English-speaking countries are very masculine.  And when every one else is attending to the pecking order, to neglect it is dangerous.

Other cultures though, and to some extent the culture we have bred in our midst, Gen Y, are less attached to the pecking order culture.  They are often amazed at our shenanigans and they find our collegial skills somewhat lacking.

Towards an unexpectedly prosperous 2009?

Are we able to abandon the premise that some people are more important than others?  Are we able to abandon the act, that I am safe and OK, and this negotiation affects only your position and not mine?  Do we have the courage to define our future collectively?

It may be important during 2009.

Enhanced by Zemanta
Leave a Comment

You know, that credity thing

A young female of White-fronted Capuchi Monkey...
Image via Wikipedia

With apologies to a London cab driver, what do I want to know about the credity thing?

I’m very interested in understanding the financial crisis, the meltdown, the credit crunch, or whatever you want to call our current predicament.  There is a lot of talk about managers’ bonuses and  the USD70 cost per hour for a worker who makes my car (is that a lot?), and surprising little talk about the role of legislation and the culpability of Company Directors.

I would like to know a lot more about the cost break downs in companies currently in the spotlight, and in our vision for Britain in the next 50 years.  Who will do our work?  Who will deliver our letters and our babies?  What work do we want to do and what is it’s price on the world stage?  I would like conversations about all these issues.

Curating clear presentations

For now, I am collecting straightforward descriptions of the crisis and posting them on one page.

Many of you may be familiar with Peter Fryer’s work on emergence in organizations and his concept of Trojan Mice.  If you don’t subscribe to his monthly newsletter, you should.  It’s packed with quotations and links and if you read nothing but his newsletter, you would be well served.

In December, Peter included a magnificent description of SHORT SELLING which will help you explain it to anyone, regardless of their education level.

It’s good for a weekend smile.  Here it is.

Once upon a time, in a village, a man appeared and announced to the villagers that he would buy monkeys for £10 each. Seeing that there were plenty of many monkeys around the villagers went out to the forest, and started catching them. The man bought thousands at £10.

As supplies of monkeys started to diminish, the villagers ceased their efforts. The man then announced he would now buy at £20. So the villagers renewed their efforts and start­ed catching monkeys again. Soon the supply of monkeys diminished even further and peo­ple started going back to their farms. The man increased his offer to £25 and the supply of monkeys diminished to the extent that it was an effort to even see a monkey, let alone catch one. But the man now announced he would buy monkeys at £50!

However, since he had to go to the city on business, his assistant would now buy on his behalf. In the absence of the man, the assistant said to the villagers: “Look at all these monkeys in the big cage that the man has collected. I will sell them to you at £35 and when the man returns from the city, you can sell them to him for £50 each.” The villagers thought that was a great idea so they collected all their savings and bought all the monkeys.

They never saw the man nor his assistant again. But they had plenty of monkeys Now you have a better understanding of how the stock market works.

UPDATE: For an HR Managers perspective on the Recession, I have written a summary on a new post.

Enhanced by Zemanta
Leave a Comment

Light at the end of the tunnel!

Forget the recession for a moment

and look at this up-and-coming recruitment specialist in our midst! Funny, stylish, and on the nail.  If this is what Gen Y will be bringing our industry, we are in good hands!

HOW NOT TO WRITE A BUSINESS DEVELOPMENT LETTER – DESPITE MY TEMPTATION!

Dear Client,

I’ve written to you today to talk to you about recruitment and I have chosen a letter in which to do this. I have opted for this pre-dated method of communication for a few reasons.

1) All of the carrier pigeons were out.

2) I can’t talk to your secretary anymore. Shy of knowing her bra size and favourite day of the week, I’ve come to know more about her than my own mother and whilst I enjoy hearing the words ‘If you’d like to send me an email, I’ll ensure your details are passed on to the right person who will be in contact soon’ more times than Michael Jackson say’s ‘chimone’, I feel my relationship with her is becoming one of those relationships that cause people to bungee-jump – minus cord. I know she’s lovely but her telephone sign off can only be heard by near-by dolphins and my ear-drums can’t take it anymore.

. . . for more, I’ll pass you over to Ian’s blog, Branded Jeanes.

Ian is a specialist recruiter in new media – the read-write web and everything that entails: SOE, coding, community management, etc.

Leave a Comment

From badgers to pewterers

I always talk to people in queues, on trains, well anywhere!

Eurasian badger

 

Image via Wikipedia

I always talk to people in queues, on trains, well anywhere!  England is an interesting place!  This is who expanded my horizons this week.

  • An environment manager for a major infrastructure company, who amongst other things, is looking for a pheronome to discourage badgers.
  • A young buyer who negotiates purchases penny-by-penny for a fashion chain
  • A psychologist investigating whether executive coaching increases flexibility & success in senior managers.
  • AND two gentlemen from The Court of The Worshipful Company of Pewterers!

Ancient Companies of London

Did you know, which I didn’t, that there are 108 Livery Companies in the city of London?

Livery companies date from the 1400’s or so and were originally trade associations or guilds.  Membership of a Livery company may be by patrinomy – an ancestor may have been a pewterer, for example.  It is also possible to join by redemption, for example, by having something to do with the pewter trade.

The trade associated with some Livery Companies, such as “long bows” might have died.  The Companies live on, though, with people joining and rising through the ranks.  The Worshipful Company of Pewterers continues to support the pewter trade.  They organize competitions for design and arts students every year.  They support charities.  My travel companions were returning from a meeting of Neurologists (yes, doctors) who were doing research into the effect of heavy metals with financial assistance from the Peweters.  One of my companions had also visited an arts class at a school whom they support in north London.

And nominally, at least, Court members have freedom of the City of London.  They can sell oranges on the street if they wish, and herd sheep across London bridge.  I didn’t catch whether Free and Livery members have these privileges.

And now to give the pamphlet about the design competition to my neighbour who is a fine arts graduate!

Enhanced by Zemanta
Leave a Comment

5 businesses encountered this week (and it is only Tuesday)

I love being a work psychologist

I became a work psychologist because I love learning about organizations and what people do. What makes a business tick?

It’s only Monday and here are five picks of whom I have encountered this week (and it is only Tuesday!)

Geographer who locates supermarkets (location, location, location)

Valuer of cars in Russia (great when it freezes and plenty of work until the insurance market matures)

Broker of Nepalese art (deep relationships with artists = supply chain management)

Furniture retailer in Sudan (steady as she goes – continuity and cost leadership)

Retail banker in Sri Lanka (get that customer served – be reliable and dependable)

What I do (my core competence, if you like)

HR always seems so obvious to people in the business.  If it works well, it becomes part of the “taken for granted” set of value assumptions in the underwater part of the cultural iceberg.

Non-formally trained business people take for granted what they do, twice over.  What they seems natural, it also seems childish not to know.

The fun of being a work psychologist is drawing out the assumptions business people have held for so long that they haven’t mentioned them or talked about them to anyone for a long time.

What is it like to have a conversation with a work psychologist?

I am having fun. What do business people gain from talking to me?

  • My interest is a mirror where they can see how their business runs.  They enjoy the experience and are reassured and steadied as they work in other areas that may be shaky.
  • Talking aloud to an appreciative listener allows them to put into words what they have been acting on, but not thinking or saying.  Often we don’t realize what we think until we say it aloud in the presence of someone else.
  • The principles of what they are doing are now out in the open where they can inspect them, consider them, and consider how relevant they will be in the future.  The valuer in Russia, for example, has trained valuers in distant city so he can take advantage of the current boom in valuing assets.  He also knows the boom will peak in a few years.  He is perfectly aware of both facts but may allow the situation to drift if he does not say what he knows aloud in front of someone else.

Why a psychologist and not someone else?

A business person talks to many people – their banker or their associates at the pub.  Why and how are we different?

  • We draw out the assumptions about HR.
  • We are trained to challenge gently, and reveal those long taken for granted assumptions that operate like the underwater part of an iceberg – essential to the visible business but deadly if forgotten.  A friend or banker is concentrating on what they need to hear, not on what the business person needs to hear themselves say.
  • We deliberately restate assumptions clearly so they are on the table for discussion and sharing with other people – new employees, bankers, and people we are talking to during times of change.  A business person talking to a psychologist in any setting, say a conference, a training room, an interview, should come away feeling invigorated.  They should feel clearer about what is important to them and confident that the important things are being attended to.

And it is only Tuesday!  This is a great job.  People are endlessly fascinating when they are talking about a job they love and do well.

Enhanced by Zemanta
One Comment

Wooo! social media does work!

Image representing Upcoming as depicted in Cru...

Image via CrunchBase

Abrupt change, relocation and HR/OD/Psychologists

Those of us in the HR/OD/Psych trades know absolutely, for sure, that in the next year, we will be helping many people regain their bearings after abrupt changes brought about by house losses, job losses and relocation.  I’ve had some practice at abrupt change because political issues at home have led to relocation first to another country, then to another city, and then again to a third country.

Thank heaven for social media

I arrived in UK 1 year and 5 months ago.  You can always spot a migrant.  We can tell you how long we have been somewhere in months.  This is my third major move and yes, as with all things, we improve with practice.

My last moves were to relatively small places where to all intents and purposes it should have been easy to meet people.  You know, walk down the street and shake hands with each one of them. It didn’t work though.

Coming to the UK was quite different.  There are 60 million people here.  Brits work long hours (50-60 hour weeks) and compute long distances.  I commute  5 hours a day.  One neighbour makes a 100 mile round trip each day in one direction and another goes the same distance in the other direction.  Who has time or energy to say hello?  The commute trains are eerily silent as people sag on well worn seats reading their horoscope in freebe newspapers, playing with their ipod, or just sliding into a fatigue induced sleep.

Yet, is has been easier to meet people here.  And this is why: social media.

What is social media?

Social media is the read-write, two-way web, like Facebook and Twitter.  Social Media is the web we are a little frightened of because we can sit at home and talk to a stranger in a way we might not on that train of exhausted commuters.

So how does it work?  In the ordinary world, to meet people I go along to some semi-public event – like the Christmas party hosted by the gym.  I have nothing in common with anyone else at the party except that we use the same gym.  I hope the gym makes a profit from a party but it is after all a slightly forced and odd social occasion.

Social media has many more applications than Facebook.  A very important one for people who are relocated is Yahoo! Events Upcoming.  By scanning for events within 100 miles of your home  (Brits travel long distances very routinely), you can find events that you are genuinely interested in.  You indicate you will be going and you can look down the attendance list and see not only who else is going but where else they are going.  In that way, you are able to converge very quickly into groups of people who share your interests.

Moreover, the people who use social media understand networking and are more likely to talk to you and introduce you to people at the event.

My experience

I found the inimitable Chris Hambly, guitarist, rugby player, media camp organizer, online education guru and general connector via Yahoo! Events Upcoming.  He kindly referred a journalist to me for an opinion on the media camp he organised, and though my name is spelt wrong, here I am, 17 months after arriving in a new country, quoted in a leading daily!  Thanks Chris.  Thanks, the Guardian.

Social media and HR/OD/Psychology/Coaching

And remember coaches, of all descriptions, when helping people cope with radical transitions, think social media.

And any one interested in the psychology and sociology of social media, please do contact me.  I am also interested in other rapid community building applications which will be important as we deal with the pressures and stresses of the next year to year-and-a-half.

PS The Guardian Link works erratically and often redirects readers to a jobs page.  To get to the article follow [Careers Advice] [Life & Work] [and look for the story on Media Camps]

Enhanced by Zemanta
2 Comments

Do you double-guess yourself? Get a mentor!

The puzzle of politicians and other ambitious people

Many years ago, a student of mine, Phil, asked a simple question: why do people elbow their way onto committees and into public positions, and then not do what they have yelled, screamed, kicked, agitated, mobilized to do?

Isn’t it odd to put so much energy into something and then not do it?

A study of student politicians

Phil’s study was simple.

Students spend a lot of time in queues. He used his queues to find student leaders who had promised publicly to do something for their club or society the very next day.

He was looking for

  • elected leaders (who had volunteered for that job out of all the public posts available in a University)
  • volunteered to their task
  • offered and promised to do it in front of other people
  • expected to do it and complete the next day.

He found his leaders as he queued for lunch or the library or whatever and secured their agreement to be interviewed fully that evening in their study-bedroom and then again, the following evening, after the task was completed.

Two interviews : one before and one after an action that they had promised publicly to a valued group.

Findings

This is what he found:

Success rate

  • 100% of students were totally confident that they would start and complete the task the next day
  • 100% began the task
  • 50% succeeded completely (yep, only 50%)

Effects on confidence

  • 95% turned up for the post-event interview and two who were late courteously left notes rescheduling
  • The confidence of those who completed remained high.
  • The confidence of those who had not completed had plummeted (as we would expect).

Reasons for success and failure

  • When we analyzed what had gone wrong, in every instance, students had tripped over their own naivety. They tried to buy 100 T shirts of the same color without a prior order, for example. Or they hadn’t realized that long distance calls need to be pre-approved.
  • It seemed luck whether someone tripped over a practical detail or not; and therefore, luck whether they had succeeded in their task or not.

Response to failure

  • Though it was essentially luck whether they succeeded or not, if they had tripped up, their sense of self-worth (or self-efficacy) plummeted. The students had no way to see the pattern of events and no way of knowing that their success or failure was down to luck.

Intrepretation

In the West, we are always being told to take responsibility for our lives. I am not sure I buy into this view. I think it is more important to understand cause-and-effect, and what can be influenced, and how.

In the case of these students, they had now way of seeing the overall pattern – after all that is why we were doing the research.  But, an experienced mentor or coach could help them interpret their own success or failure.

This is the advice that they would have got from an experienced mentor

  • If the day had gone well, good – enjoy the buzz of success and set a new challenge in the morning.
  • If the day had not gone well, sorry – you are feeling down, take note of what went wrong, Learn That You Cannot Anticipate Everything, and set a new challenge in the morning!

Without a mentor, life gets tough

How can we possibly distinguish between what is “down to us” and what is the normal ebb-and-flow of life without a good mentor?

Having good uncles, aunts, pastors, teachers, bosses, company-appointed mentors probably influences a youngster’s prospects in life more than anything else.

More than money, more than good looks, more than brains, more than personality. I didn’t put parents on the list because we might be too close to the action to advise young people well.

The big question that people might ask is where are the mentors today? Where do we find mentors as we go through life?

What is the process of mentoring in the UK today?  How do people following very different paths from their parents find mentors?

I’d be willing to argue that the strength of a modern society is our ability to mentor youngsters who come from very different backgrounds from ourselves.

Enhanced by Zemanta
One Comment

Happy Britain, but not at work?

Making cheese and cucumber sandwiches
Image via Wikipedia

Yesterday, The Independent published its counter to the Rich List: the Happy List.

Did I miss the happy workplaces?  Are work and happiness antithetical?

I am dreaming of a sandwich where the filling appreciates the bread and the bread celebrates the filling.

Enhanced by Zemanta
One Comment