How important is this employee to your business and how good is your follow-through?

There is a program about restaurants and casinos on Radio 4 at the minute.  It seems chefs in casinos are given every resource and facility to provide better food and service than their competitors.

I wonder how many industries could make the same claim?

May 2017:  How many businesses seriously consult their in-house experts about what they can do to advance the collective goal?  How many businesses are running a strategic-game at all?

To rephrase this in terms of contemporary work & organizational psychology research, how many jobs are the most pressing concerns felt by employees to be their specific contribution to the strategic effort?