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This is not a recession. Stop dithering and step up to the plate . . .

Published March 13, 2010 by Jo Jordan

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HR and the recession

People are out hunting again for information on HR and the recession.  I’ll briefly recap my thoughts her.

1 Keep positive

The over-riding goal of HR during a recession is to remain positive.  I don’t mean vacuous gushy “everything will be alright” talk.  We look foolish when we deny the reality of the precariousness of our financial situation and our the hardships being encountered by people around us.

In practice, being positive means this. Get yourself home. Get your staff home. Have plenty of R&R.  Begin the survival course of the recession by keeping the HR team in blooming psychological health.

Then work on the managers. Make sure they are in rude psychological health. Get them home.  Make sure they are keeping things in perspective.

And lastly work on the employees. Make sure they have plenty of time off and if they are on short-time, try to arrange training and meaningful activities that speak to their innermost dreams and sense of who they will become in the future – good economy or bad.

In short, our job is to “do our blooming in the crack and whip of the whirlwind”.  We can’t stop living just because the economy has gone bottoms-up.

2 Get business minded

Cut out the BS, the bullying and the waste of trees.  Get the business facts onto the table.  Ask what evidence there is that something works or doesn’t work.

Ask what needs to be done now. Right now. When someone is throwing their weight around, ask them for one hour when they can stand up in front of the company and explain their vision of the future with facts and figures.

Keep the discussion focused on what our current customers are buying, what we do well, and what we could do more of quite easily.  If someone has a wish-list, ask them to sketch out a project and take charge of it – including persuading people to cooperate.

3 Get negotiation minded

No one is in business to please us. Not our customers. Not our suppliers.  Not our employees.

What are they willing to do right now?  This minute.  What of those choices is good for the business?  Get that done right now.

When someone sulks, ask them what they are willing to do right now.

Of course, negotiation is a two way street. What are you willing to do right now. And do it when called for.

Is this HR?

Sure it is. HR isn’t a set of tree-wasting morale-hoovering procedures.  It is keeping the team together in a constructive mood.

We can only achieve our mission when we are feeling fresh and rested.  We can only do that when we are talking about mutual goals (business).  We can only do that when stress belonging – what we are doing together rather than what we are not.

And it begins with us.  If our mental health is ragged, we can’t support the managers.  They will become ragged and they can’t support their employees. If necessary, retain a positive psychologist to telephone you weekly or even daily.  Otherwise just look after yourself.  Go home. Eat fresh food. Take exercise. Keep a gratitude diary.   You will notice the difference.

Then cut out the time-wasting and focus on business.

Then focus on belonging.  Why does this person want to be here?  Why do we want them here? Have we made that clear?  Are we setting th tone for a positive inclusive enviroment?

HR is a leadership role

A stern tone – yes, I think I am becoming impatient.  That won’t do.  I must take my own advice.  But this why I am so certain of my advice.

This is not a recession folks.  Stop dithering, and step up to the plate to deliver the positive, business minded, inclusive leadership that we joined HR to do.

And that applies to me too.

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Understanding what is “hard” and what is not

Published March 12, 2010 by Jo Jordan

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What your mother didn’t teach you

A long time ago, I read a book called “What your mother didn’t teach you”.  It had a cynical message built in to its witty title.  Everyone who succeeds in business had a patron who smoothed the way.

We all need a patron

We all need a teacher, a mentor, a coach and a champion. Mum cannot do that for us.  We need someone in our field who can show us where the doors are and most importantly of all, give us feedback.

A patron tells us what is hard

Is what we are doing hard?  Should we have made progress by now?  Should we be persisting?  What strategies would produce the feeling of progress?  What is real progress in this work?  Where should I exert my energy?  What is a distraction that I should ignore?

Without patrons, we are lost. We just don’t know how long anything takes? We don’t know how much frustration to put up with.

An example: how hard is it to design a good logo

To illustrate what I mean, here is a link to designing a logo. It’s a good reference on designing a logo. But more importantly it describes the process of designing a logo and gives you an idea of the effort and frustration involved.  That’s good coaching.

Find yourself a patron in your field

Now find yourself patrons in your own field.  Without someone experienced to show you the way, you will never know when to “try harder” and when to give up.

And if you are a coach, take heed.

People come to us looking for information about what is and what is not “hard.”

Read for format!  This is the kind of information that people need badly!  Supplying someone with the right patron is the help they need.

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Step 3: Get Ushahidi going in your community – install the code (about 1 hour)

Published March 11, 2010 by Jo Jordan

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Ushahidi

Ushahidi is the white label for Crowdsourcing Crisis Information.  It was originally thrown together to track electoral violence in Kenya in 2008 and its founders have made it available for all communities.

6 broadbrush steps for installing Ushahidi

I’m documenting what I am doing to get it up and running in non-geeky language – and hopefully clearly – but I am writing as I go. You are about to catch up with me.

Step 1: Download WAMP to turn your PC into a local server.  The instructions are on LifeHacker.  The rest of you computer is unaffected.

Step2: Get the code from Ushahidi

Step3: Install Ushahidi (looks complicated but an hour’s uninterrupted concentration will do you)

What you have already: WAMP

  • At this point you should have WAMP running on your computer.  You should see a little half-shell in your systems tray.  You will also have discovered by now that you must left click and select “Start all services” to make it work.   Go to Localhost at the top and you should see the wikipedia that you created.

What you have already: Ushahidi Code

  • You also downloaded the Ushahidi code.  Where is it?  Maybe you created a directory under c://wamp/www/ushahidi ?

Prepping: Set up a sub-directory in your server root directory

  • We will begin by making another directory to contain all the code for the website.  Think of your domain name and create a directory c://wamp/www/yourdomainname

Prepping: Create a database

  • This is the similar to the database you set up for your wiki.
  • Left click the WAMP ‘shell’ icon in the system tray and go to localhost.  Select phpmyadmin.
  • Look for the input form in the middle that says ‘Create a new database’.  Enter “yourdomainname” with the quotes.
  • Look for “privileges”. Select.  Check the privileges for both “root” and the “username” you set up for yourself when you made your wiki are to yes.
  • Check your database list. You should see yourdomainname there.
  • To keep yourself working smoothly, write down the name of the database, your username and your password.  These will be different from the name and password you get into the Ushahidi website.  (Think website and database as two separate places that speak to each other.)

Prepping:  Unzip the Ushahidi files

  • Now unzip the Ushahidi files into the directory it is in, or, into c://wamp/www/yourdomainname. It doesn’t matter where for now as long as you remember where you sent them.
  • This should take 10-20 seconds.
  • Now copy everything in the sub-directory Ushahidi into c://wamp/www/yourdomainname.  In geek-language, we are putting the code in the root directory.

Prepping: Check your PHP extensions

  • Before you go on, there are four little things you must check on you WAMP server. Left click on the shell, go to PHP settings and then PHP extensions.  Go down the list and make sure the following are “on”.  Mine are marked with an arrow: php_curl, php_mbstring, php_gdr, and php_mcrypt.

Prepping: Thinking about you website users

  • What is the name of your website?  Maybe it is the same as yourdomainname or maybe the label at the top left of the first page will be different?  You can have two names or you can use the same one.  This is choice about communication not a requirement within the Ushahidi platform.
  • What is the tagline for your website?
  • What email address will you use on the front page of the website for people to contact you?  It is visible so maybe set up a fresh gmail account.  You may have a second password now.  Write them all down!

Installing Ushahidi

  • At last! You are ready to install. Go to your browser (Firefox) and type http://localhost/yourdomainname/installer
  • Choose “basic” and we are going to fill in some information.
  • Ushahidi will have found yourdomainname and entered it for you.  If you want to change it (see 5 bullets up), then do that now.
  • Enter your tagline (required).
  • Enter your (very) public email address.
  • Now enter the name of your database (that you set up above).  And the username you use for databases and your database password (all set up on Step 1).

And you are done!

  • You should see a fresh installation of Ushahidi in your browser at http://localhost/yourdomainname.
  • Go to http://localhost/yourdomainname/admin (remember this for future login’s).
  • Enter admin for user and password (don’t forget these.  Why not write them down with the usernames and passwords for your email and your database?)
  • Well done!  You can explore now.  Don’t change anything yet.  You are tired and you might make a mess.  I did and had to pull everything off and start again.  Now is the time to think about what your new site is for and what you want it to accomplish.

HELP:  If you have got stuck, leave me a comment.  Within the limits of my competence, I’m happy to try to help.

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Step 2: Get Ushahidi going in your community – get the code

Published March 11, 2010 by Jo Jordan

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Now the easy bit.  Get the code for Ushahidi.  Five minutes work and the possibility of a day or two elapsed time while you wait for the link.

  1. Go to the Ushahidi download website.
  2. Email Ushahidi saying why you want to use the platform.
  3. When they send you a link, download a zip file and store it wherever you store downloads.  Alternatively go to the C:\wamp/www directory that you made when you set up your local host, create a directory called c:\wamp/www/ushahidi and store the zip file there.

All done.

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Step 1: Get Ushahidi going in your community – turn your pc into a localhost

Published March 11, 2010 by Jo Jordan

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Step-by-step instructions for setting up Ushahidi for your own community

I am setting up Ushahidi for a community and recording what I do step-by-step in the hope that other non-geeks like myself will find it easier to follow.

Ushahidi

USHAHIDI is a crowdsourcing crisis information website that is available on an white label.  You can download it and customize it for your own community.

Set up a local host on your PC as a development environment

If you have never done this before, the first step you must get done, before you do anything else is to set up a “local host” on your PC.

What do you need?

You need nothing more than your ordinary household pc with an internet connection.

Broadbrush steps and jargon

To set up a local host on your PC, you are going to download a WAMP server that runs with Apache, MySQL and PHP.  This is a commonplace procedure used by anyone who develops a website on on their own PC before they move it to a public host in what is called a production environment -that is, a publicly accessible website.  Your local host will be your development environment.

Follow LifeHacker‘s instructions to make a WAMP servier

To make your WAMP server, I am going to refer you to an old post on LifeHacker.  That is what I used and it works just fine.  It will show you how to develop a wiki on your own computer.  That’s fine.  You will learn the whole process and a wiki on your own PC is useful for notes you need when you don’t have an internet connection.

So step one:  Make a “local host” so you can develop a website off line.  I am sending you to Lifehacker for instructions. Follow them carefully and in one hour or less you should have a working wikipedia on your PC.

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6 broadbrush steps for getting Ushahidi going for your community

Published March 11, 2010 by Jo Jordan

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Disaster happens in a moment

Breaking news in 2010 were the earthquakes in Haiti and Chile. They happen suddenly.  They are disastrous.  They bring ruin for families.   We feel dreadful from afar and that is nothing to what the people in their midst suffer.

Ushahidi: Crowdsourcing Crisis Information

USHAHIDI is a platform that allows ordinary people to pool information about what is happening, who needs help and who can help.

Iwas developed ‘on the fly’ to report electoral violence in Kenya in 2008.  The Ushahidi team have since developed the platform and made it available as a white label for other communities to use.

You can see it here raising money for Haiti, monitoring elections in Norway, and cleaing snow in Washington, DC.

It needs a little IT know-how to use, but it is not beyond the skills of any household PC user.

6 broad brush steps for getting Ushahidi going for your community

This is the first of a series of posts showing you how to use Ushahidi.

I am going to assume you have  similar IT knowledge to me and step you through the steps as simply as possible.

I am currently upto Step 3. So bear my noobe status in mind and chip in, if you wish.

What you need to get started with Ushahidi

  • An ordinary household PC or laptop running Windows
  • An internet connection.

Later on you will need a website to host Ushahidi for the public.   If you don’t have a website address, or domain name, you might like to think of one, register it and arrange for hosting.  But one thing at a time!  Look at these 6 steps and see what is involved.

6 broad brush steps for getting Ushahidi going for your community

Step 1: Before we download Ushahdi, download software to allow you to develop your website on your PC.  In IT parlance, create a “localhost” on your PC.

Step 2: Ask Ushahidi if you can use their software.  They will send you a link.

Step 3: Install Ushahidi on your PC.

Step 4: Customoize Ushahidi for your community.

Step 5: Launch your version of Ushahidi on a public server that can be accessed by the public.

Step 6: Mobilize your community.

Get started early

You can see that if you intend to use Ushahidi to help with emergency-responses, you should probably have it all set up in advance and have practiced using it in simpler, less stressful circumstances.

Some very obvious applications would be organize something like Comic Relief.  I am sure you will think of others.

Next post will be to set up your PC as a local host.

Disclaimer:  I am up to Step 3 – so bear that in mind!

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And you? I was born for?

Published March 11, 2010 by Jo Jordan

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Mindful

Every day

I see or hear

something

that more or less

kills me

with delight,

that leaves me

like a needle

in the haystack

of light.

It was what I was born for –

to look, to listen,

to lose myself

inside this soft world –

to instruct myself

over and over

in joy,

and acclamation.

Nor am I talking

about the exceptional,

the fearful, the dreadful,

the very extravagant –

but of the ordinary,

the common, the very drab,

the daily presentations.

Oh, good scholar,

I say to myself,

how can you help

but grow wise

with such teachings

as these –

the untrimmable light

of the world,

the ocean’s shine,

the prayers that are made

out of grass?

Mary Oliver

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Being me, while not being boring to you

Published March 11, 2010 by Jo Jordan

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I Want to Write Something So Simply

I want to write something

so simply

about love

or about pain

that even

as you are reading

you feel it

and as you read

you keep feeling it

and though it be my story

it will be common,

though it be singular

it will be known to you

so that by the end

you will think—

no, you will realize—

that it was all the while

yourself arranging the words,

that it was all the time

words that you yourself,

out of your own heart

had been saying.

Mary Olive

Evidence: Poems by Mary Oliver. Boston: Beacon, 2009.

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Oh, yes. Exactly what I was looking for. Exploding flavors of life.

Published March 11, 2010 by Jo Jordan

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Mysteries, Yes

Truly, we live with mysteries too marvelous

to be understood.

How grass can be nourishing in the

mouths of the lambs.

How rivers and stones are forever

in allegiance with gravity

while we ourselves dream of rising.

How two hands touch and the bonds

will never be broken.

How people come, from delight or the

scars of damage,

to the comfort of a poem.

Let me keep my distance, always, from those

who think they have the answers.

Let me keep company always with those who say

“Look!” and laugh in astonishment,

and bow their heads.

Mary Oliver, Evidence

Dedicated to psychologists everywhere.

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